Insight Chat roadmap
What we're building for the Insight team's chat app — updated automatically a few times a day.
In progress
- Make the chat app reachable from anywhere on the internet with a proper sign-in, instead of only on the office network. #280
Planned
Nothing here right now.
Done (9)
- A real desktop app for Mac: Insight Chat in its own window with a dock icon and unread badge, instead of a browser tab. #643
- Add Insight Chat to your phone's home screen or desktop like a real app, and get a notification for @mentions even when it is closed. #642
- This page itself — a public roadmap showing what is planned, being worked on, and finished. #624
- Pin important messages in a room so decisions stay easy to find instead of scrolling away. #618
- Reply to a specific message in its own small side conversation, so the main room stays easy to follow. #617
- Start a live voice or video call with teammates right inside a chat room. #614
- Make the whole app comfortable to use on a phone. #570
- Start a fresh conversation topic with an agent in one click, and keep several topics going at once. #340
- Past agent work sessions stay visible in the app so you can look back at what an agent did. #187